Questions & answers
The things clients ask us most often. If yours isn't here, ask us directly.
How does it work?
It starts with a conversation at our studio or in your home, by appointment. We then prepare options for each room on your plan, with samples to see and touch, and send you one all-inclusive quotation. Once you confirm, your pieces are made in Italy and delivered and installed by our own team.
How do I get a quotation?
Price on request: each piece is configured for you, from its size to its fabric and finish. Tell us what you have in mind and we prepare it. One clear quotation within 1 working day, however large the project.
What does the quotation include?
Furniture, shipping, customs, delivery and installation, in one all-inclusive price.
How long does delivery take?
Pieces are made in Italy for you and arrive in 12 to 16 weeks. If you are in a hurry, ask about Quick ship: pieces that are already made and ready to leave Italy.
Can I choose sizes, fabrics and finishes?
Yes. Our brands offer a wide choice of fabrics, leathers, woods and finishes, and many pieces come in several sizes. We bring samples to the studio or to your home, so you choose with them in your hands.
Which brands do you offer?
The 30+ Italian brands on our Brands page, and many more besides. If you have a brand in mind that isn't listed, ask us.
Do you work with architects and interior designers?
Yes. We work as an extension of your studio: bring us your plans and we take care of selection, samples, quotation, delivery and installation.
Who delivers and installs the furniture?
Our own team places and assembles every piece, and we look after the maker's warranty for you.
Can I visit the studio?
Yes, by appointment, at Elite Hub 6, Al-Rawnaq, Amman. Sunday to Thursday, 10:00 to 18:00, by appointment
How quickly will you reply?
We reply within 1 working day. You can also message us on WhatsApp or send us a message.
How do I track my order?
Enter the order number from your order confirmation on Track your order, or message us and we will update you.
Still wondering? Ask us directly.